Prior to your departure
Formalities, check-in, boarding…our tips and advice before your departure.
Make sure you have a valid ID document.
As a reminder, only official documents with a valid photograph will be accepted for identification. Hence, only passports and ID cards are authorized. Family record books, charity or club membership cards, travel cards will not be considered as relevant ID documents.
Foreign nationals must be in possession of a passport as residents’ permits alone will not be accepted.
This document will be required both when checking in and boarding.
Arrive on time
We also advise you to make sure that you know and respect your exact departure time in order to board easily.
Check-in
Please check in for your flight 30 hours prior to the scheduled departure time.
Checking in is indispensable to confirm your presence on board and receive your boarding pass.
If you have any baggage, you will also need to check it in at the appropriate desk at the airport.
Boarding
Please remember to present your boarding pass and your ID card or passport to our cabin crew.
Be aware that if the boarding gate is closed when you arrive, we will not be able to let you on board.